Our Vision

We aspire to become a globally recognized, reliable and leading brand in the field of loss adjusting and survey services. Our objective is to distinguish ourselves on an international level by delivering the highest quality service to our clients and offering innovative solutions.

Our Mission

Experience and Know-How: To provide our clients with the most accurate and detailed services, leveraging years of accumulated experience and knowledge in insurance appraisal services.

Tailored Service: To deliver personalized solutions addressing the unique needs of each client individually.

Prompt Solutions: To ensure the highest level of customer satisfaction by providing fast and effective resolutions.

Global Reach: To extend our local service approach to the international stage offering the same high-quality standards globally through our offices in various countries.

Innovation and Technology: To continually update and enhance our services by closely following emerging technologies and innovations.

In line with this mission we aim to maintain the highest level of customer satisfaction, continuously evolve by embracing industry innovations and expand globally.

the team

the team

We are a dynamic, competitive and highly skilled team dedicated to providing swift and effective solutions for all stakeholders we serve.

SERVICES

SERVICES

  1. Cargo

    - Evaluation of the risk leading to the damage in accordance with the coverage obtained

    - Precise calculation of the damage caused by the occurrence of a risk to insured goods during transportation

    - Determination of the proximate cause of the damage

    - Identification of responsible parties involved in the risk event and provision of guidance to preserve the right of subrogation

    - Consultancy services provided to cargo owners for non-insured transportation, offering expertise in necessary areas

  2. Carrier’s Liability

    - Identification of damage to goods during transport under the CMR Convention

    - Determination of the carrier's liability in the event of loss

    - Identification of other parties responsible for the damage and providing necessary guidance to protect the right of recourse

    - Providing consultancy services to the carrier on matters where insurance does not apply

  3. Warehouse's Liability

    - Assessment of the net loss to goods belonging to individuals or institutions using storage services in the event of exposure to storage risks

    - Determination of the warehouse operator's liability in the event of loss

    - Providing consultancy services to warehouse operators on matters where insurance coverage does not apply

  4. Port Liability

    - Evaluation of claims related to services provided to vessels engaged in international and coastal voyages

    - Determination of the port's liability in the event of loss

    - Identification of other responsible parties and provision of necessary guidance to protect the right of subrogation

    - Providing consultancy services to port operators on matters where insurance coverage does not apply

  5. General Average

    In the event of a general average declaration during maritime navigation:

    - Management and monitoring of the process on behalf of the insured cargo owner and their insurer.

    - Providing necessary support to the relevant parties for the preparation of the Average Guarantee and Average Bond forms

    - Accurate assessment of any potential loss to the cargo

    - Reviewing the adjuster's report and verifying the calculated pro-rate share

EXPERIENCES

EXPERIENCES

X

41.933
Claims
568
Agents
82
Brokers
21
Insurers
12
Reinsurers
Porta Survey is a member of the International Institute of Loss Adjusters
contact

contact

call us: +90 (216) 371 33 30

Write Us: info@portasurvey.com